Workplace Bullying Support
Bullying in the transport industry is more common than people think. Whether it's from a manager, a colleague, or someone at a loading bay — it's not okay, and you don't have to put up with it.
689,000
incidents of workplace violence in the UK (HSE 2024/25)
1 in 4
workplace conflicts involve bullying or harassment (ACAS)
Above Average
violence rate for professional drivers (HSE report)
Understanding Workplace Bullying
According to ACAS, there is no specific legal definition of bullying, but it can be described as unwanted behaviour from a person or group that is either offensive, intimidating, malicious or insulting — or an abuse of power that undermines, humiliates, or causes physical or emotional harm. It can be a one-off incident or a pattern of behaviour.
In the transport industry, bullying can take many forms. Some are obvious, others are more subtle and harder to recognise — especially when you're isolated on the road. Here are some common examples:
Research from the University of Manchester found that HGV drivers face both "interpersonal violence" (direct threats and abuse) and "impersonal violence" (employer pressures that encourage unsafe practices). Both significantly impact mental health and job satisfaction.
Where to Get Help
You don't have to deal with this alone. These organisations provide free, confidential support.
0300 123 1100
Free, impartial advice on workplace rights, bullying, and employment disputes. They can guide you through the complaints process.
0300 323 0169
Specialist helpline for anyone experiencing bullying at work. Confidential advice on your options and next steps.
116 123
Free, confidential support 24/7. If bullying is affecting your mental health, they're there to listen — no judgement.
0300 123 3393
Mental health information and support. Can help you find local talking therapies and coping strategies.
citizensadvice.org.uk
Free legal guidance on employment rights, grievance procedures, and discrimination. Available online and in person.
020 3117 2520
Free, confidential whistleblowing advice. If you're witnessing unsafe practices or being pressured to break regulations.
Text BeAMate to 85258
Free, anonymous crisis support by text. Built for workers in transport, construction, and logistics.
rha.uk.net
The Road Haulage Association's charity. Welfare support for people connected to the road transport industry.
For Employers & Operators
As an employer, you have a legal duty of care to protect your drivers from bullying and harassment. ACAS recommends that every organisation should have a clear anti-bullying policy. Here's what you should be doing:
Written Anti-Bullying Policy
Create a clear, accessible policy that defines bullying, sets expectations, and outlines the complaints procedure. Make sure every driver has a copy.
Training for Managers
Train all managers and supervisors to recognise bullying, handle complaints sensitively, and model respectful behaviour.
Safe Reporting Channels
Provide confidential ways for drivers to report bullying without fear of retaliation. Consider anonymous reporting options.
Take Complaints Seriously
Investigate every complaint promptly and fairly. Failing to act can make you legally liable and damages trust across your workforce.
Regular Check-ins
Isolated drivers are vulnerable. Schedule regular welfare check-ins and create opportunities for drivers to raise concerns.
Lead by Example
Culture starts at the top. If management tolerates bullying or pressures drivers to cut corners, the whole organisation suffers.
You Deserve Better
Nobody should dread going to work. If you're being bullied, you have rights and there are people who can help. Take the first step today.
Sources: ACAS (2025), HSE Violence at Work 2024/25, University of Manchester VARN Research (2024), Equality Act 2010, Worker Protection Act 2023.