DriverWell work information
A practical starting point for drivers, riders, warehouse teams, mechanics, cleaners, planners and anyone working around vehicles, delivery points, depots or customer sites.
Information, not an incident-reporting service or safety decision tool. Follow current site and employer procedures. In immediate danger, call 999. Do not use this page while driving or operating equipment.
No two jobs or sites are identical. These prompts support, but do not replace, risk assessment, training, supervision or local instructions.
Use the current journey plan, vehicle checks and work instructions that apply to your role. If a route, delivery point or schedule creates a safety concern, raise it through the organisation's procedure before setting off where possible.
Look for the site induction, pedestrian routes, traffic-management rules, delivery instructions and the person responsible for receiving or directing you. Do not assume every site works the same way.
Keep to marked pedestrian routes where provided. Take local instructions seriously around reversing, coupling, loading, unloading, forklifts, vehicle movement and working at height.
Use the agreed safety route, such as a manager, transport office, site contact, health and safety representative or trade union. You should not need to solve a work-design or safety problem alone.
You can pause and use the safety route available to you. This may be a manager, another manager, health and safety representative, trade union, site contact or a recognised workplace process. DriverWell does not collect a report, investigate a concern or notify an employer from this page.
Official introduction to managing risks from vehicles, pedestrians and workplace transport operations.
Open official guidanceOfficial guidance on planning and managing work-related driving and riding.
Open official guidanceOfficial information on managing risks where someone works without close support nearby.
Open official guidanceFind the difference between drivers' hours, rest and Road Transport Working Time information.
Open informationUse the source-linked DriverWell yard and warehouse safety awareness learning.
Open learningReturn to the public support route for wellbeing, work concerns or urgent help.
Open Support Today