Privacy Centre
This page explains the difference between public DriverWell information, optional signed-in features and privacy-protected organisational insight in clear language.
You can read the Everyday Support hub, emergency information, condition guidance, Toolbox Talks and public resources without signing in. Public search runs in your browser. The words you search for are not sent to DriverWell.
Some optional features need a signed-in account, such as saving personal choices, joining a learning journey or managing a purchase. We will explain the relevant data choice before a feature asks to store information.
Employers and owners do not see individual wellbeing records. Any operational reporting is aggregate only, with a floor of 10 for engagement and usage statistics and 20 for mood, fatigue or health-related information. Higher-risk health reporting is not available.
DriverWell is building an offline reading foundation for selected public support pages. If you have opened a public page while connected, your browser may keep the page shell and recent public content available when your signal drops. Private entries, chat conversations, payment information and employer data are not included in the public offline pack.
Offline availability depends on your device, browser storage and what you have opened recently. External links, calls, emergency services and professional-support websites still need a connection.
The full policies explain the legal and operational detail. If you use a signed-in feature, they also explain how to make a data-rights request and how to raise a privacy concern.